Booking Policy

DELIVERY APARTMENT
CHECK-IN – from 4 PM to 8 PM / CHECK-OUT – within 10AM
Valid Passport or ID card are mandatory to be checked-in. Clients with NO Passport or ID card and
children with no Passport or ID and not accompanied by their parents can not stay.

EXTRA CHARGE FOR EXTRA BED
Supplement for extra bed € 20.00 per night per person.
The final price will adjust automatically according to your selection.

MANDATORY DEPOSIT € 100,00 in cash refundable at the end of your stay after checking the conditions
of the accommodation, furnishings, equipment.

PETS FRIENDLY
We can accommodate small and medium-sized dogs. For stays accompanied by four-legged friends we
have only some apartments that for the type of flooring are suitable for this type of service .
Cleaning and hygiene for us are a priority !!! For this reason we chose the apartments that allow us to
ensure a perfect cleaning for the next Guest.
The cost is € 10.00 per day to ensure maximum cleanliness for the Guest who will come after you.

BOOKING METHOD
WEBSITE – you can make your reservation directly on the website www.villacontessina.it
E-MAIL – you can request by email to info@villacontessina.it
WHATSAPP -you can request information and confirm availability by phone message to +39 3295736872
Regardless of the booking method, in order to make it valid, it is necessary to pay a deposit equal to 40% of
the total amount of the stay.

PAYMENT METHODS
DEPOSIT payment – Bank Transfer and Credit Card
SITO WEB – Credit Card circuit board ( of 40% on the total amount )
SALDO – Bank Transfer and Credit Card.
CASH – Cash payments in Euro are accepted for amounts not exceeding those imposed by the latest
provisions of the law.

FINAL BALANCE
Il saldo deve essere versato il giorno dell’arrivo con carta bancomat, carta di credito o contanti.
In alcuni casi, ove specificato, il pagamento del saldo verrà richiesto 30 giorni prima del giorno di arrivo
tramite bonifico bancario o carta di credito.


ANTICIPATED DEPARTURE & LATE ARRIVAL

The early departure or late arrival does not give right to any refund.


CANCELLATION AND RECONFIRMATION
If the cancellation will be replaced by a new reservation on another date for the current or next season, no
penalty will be applied and the deposit paid by the customer will be withholding as confirmation for the
new stay.

CANCELLATION POLICY
No penalty for cancelation 30 days before the date of arrival.
Cancellation from 29 days before the date of arrival will be charged an amount equal to 40%.
For No Show 100% of the booking fee will be charged.

MAJOR FORCE
Force majeure causes typically include the following conditions, when these occur in unpredictable quality
or quantity using ordinary diligence:
Earthquake, Flood, Landslide, Epidemic, Pandemic, unforeseeable political or health situations declared by
the competent authority.
Where the competent authority temporarily advises against all tourists to undertake travel for tourist and
non-essential purposes in the affected areas.
For bookings in progress the tourist accommodation will ask the guests to confirm their booking 30 days
before the day of arrival specified in the booking reservation.